Title Agents

ALTA Best Practices Resource Center

The American Land Title Association (“ALTA”) created the Title Insurance and Settlement Company Best Practices Framework in 2013 to address industry concerns regarding consumer protection regulations and the vetting of title insurance agents by mortgage lenders as a result of Federal Government guidance. ALTA’s Best Practices Framework outlines policies and procedures that title insurance agents should exercise to protect lenders and consumers and to demonstrate their ability to comply with regulatory and industry standards.

Conestoga is committed to serving its agents as the industry implements its Best Practices. Conestoga agents have exclusive access to its ALTA Best Practices Resource Center. The Resource Center was developed specifically to assist Conestoga agents with implementing and documenting ALTA Best Practices policies and procedures. By utilizing the information and tools available in the Resource Center, Conestoga agents can gain an understanding of the various policies and procedures that need to be in place put together their own customized Best Practices Manual. The Resource Center is user friendly and contains:

  • Policies and Procedures Templates that can be customized
  • Completed Sample Templates to assist with drafting of policies and procedures
  • Additional Resources such as:
    • Links to vendors that offer products or services that can help you bring your operations into compliance with certain pillars of Best Practices
    • Links to websites containing additional information that will help you in drafting certain policies and procedure
    • Links to ALTA webinars for certain pillars of Best Practices